Question 1

Do you store my uploads?

Accepted Answer

No. Images are fetched from short-lived Blob URLs for text extraction, then deleted immediately after processing.

Question 2

What image formats are supported?

Accepted Answer

We accept JPEG, PNG, WebP, HEIC, HEIF, AVIF, TIFF. If a format is not processed natively, we convert it to JPEG server-side before reading the text.

Question 3

What are the size and dimension limits?

Accepted Answer

Each image can be up to 10MB and up to 8192×8192 pixels. Large images may be resized to improve reliability and latency.

Question 4

How many images can I process at once?

Accepted Answer

Up to 12 images per request.

Question 5

Will multi‑page text be ordered correctly?

Accepted Answer

Yes — when processing multiple images, we attempt text‑based order inference to output the most likely page order.

Question 6

What counts as a "scan"?

Accepted Answer

One submitted image converted into text counts as one scan. PDF generations are counted separately.

Question 7

What happens on the Free plan?

Accepted Answer

You can convert 1 image into text and generate 30 PDFs per month. Upgrade for more scans and PDF generations.

Question 8

Do you retry transient extraction errors?

Accepted Answer

Yes. We retry transient image text extraction errors automatically before showing a user-visible failure.

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